Deposit Policy
- For all bookings made within 30 days of travel
- Full payment Is required within 48 hours of your booking. This payment can be made via bank transfer or credit card (Master/Visa).
- For all bookings made more than 30 days of travel
- A 50% deposit Is required within 48 hours of your booking and the balance 30 days prior to arrival. This payment can be made via bank transfer or credit card (Master/Visa).
Rates Include:
- Rates are quoted per room, per night, inclusive of the following:
- Accommodation
- Full English Breakfast
- VAT at 15% (subject to change)
- 1% Tourism Levy applicable on the accommodation portion of the rate
- Complimentary entry into the Valley of waves and shuttle services within the resort
Children's Policy - Family Rooms
- 2 Adults and 2 Children 17 years* and under, on a sleeper Couch, including Breakfast for a maximum of 2 Children.
- 1 Adult and 2 Children 17 years and under, on a sleeper couch, will be charged the single room rate including Breakfast for a maximum of 2 Children.
- 1 Adult with 3 Children will be charged the Double room rate including Breakfast for Children.
- The ages of the children as at the date of check-in at the Hotel i.e. a child 17 years, 11 months will fall in the category “17 years and under”.
Cancellation Policy:
- If the reservation is cancelled less than 14 days prior to arrival a 50% cancellation fee will apply.
- If cancelled 7 days or less prior to arrival a 100% cancellation fee will apply.
- A 10% admin fee will be retained for cancellations made after the card has been charged.