Pilanesberg Special Deals

• All rates quoted include 15% VAT
• Subject to availability of suitable accommodation and maximum 2 children sharing a bedroom with 2 adults:

Rate inclusions

• all meals and 2 game drives daily
• Standard Room per person rate includes 2 adults maximum
• Luxury Suite, Executive Suite, Family Suite and Villa rates are room rates

Excludes

• Conservation Levy R180 per guest per stay

Please Note

• Ivory Tree gate fee of R 40 will apply per guest per stay upon booking.
• Please note that guests will be required to sign an indemnity form on arrival.
• Children will be permitted on game drives and walks at the sole discretion of the ranger

Transportation

• Transfers are available between the airport, Sun City and the lodge
• Closest Airport: Pilanesberg Airport is approximately 25 minutes from the Lodge

Cancellation Policy

• 60 – 30 days prior to arrival 50%
• 29 – 15 days prior to arrival 75%
• 14- 1 days prior to arrival 100%
• Cancellations will only be accepted in writing

Deposit Policy

• For all bookings made within 30 days of travel
• Full payment Is required within 48 hours of your booking. This payment can be made via bank transfer or credit card (Master/Visa).
• For all bookings made more than 30 days of travel
• A 50% deposit Is required within 48 hours of your booking and the balance 30 days prior to arrival. This payment can be made via bank transfer or credit card (Master/Visa).

Children

Children between the ages of 6 and 12 are permitted on safari at the sole discretion of the manager or guide.
Children under the age of 6 are not permitted on game drives.
Baby-sitting facilities available at R275 per hour (maximum 2 children)
Sole use vehicle is available to facilitate families at an additional cost of R6 500 per vehicle per game drive.

Standard Rooms: Maximum 2 adults
Luxury Suites with pool: Maximum of 2 adults and 2 children under the age of 12. Unit rate is for 2 adults. Children will be charged as follows:
• 0-5 years no charge
• Children 6 – 11 years charged at 50% of the standard room adult sharing rate.
Family Suite: Maximum of 2 adults and 4 children under the age of 12. Unit rate is for 2 adults 2 children per night, child 3 and 4 charge as follows
• Children 0 – 5 years no charge
• Children 6 – 11 years charged at 50% of the standard room adult sharing rate.
Royal Pilane Suite: Includes stocked mini bar and selected local soft and alcoholic beverages, private pool and jacuzzi, and private boma.
• Maximum 2 adults
Pilane Villa: Includes 4 standard suites plus the Royal Pilane Suite (sleeps 10 pax in 5 separate rooms with a private plunge pool, jacuzzi, private boma area.
Private meals can be served for the group if arranged prior)

Children Policy

• Children: 0 - 5 years of age
• Stay free of charge only when sharing with two full paying adults, meals charged on consumption
• Children: 6 - 11 years of age
• Pay 50% of the adult sharing rate when sharing with two full paying adults
• Full adult rate applicable if occupying their own room
• Children: 12 years & older
• Occupy their own room and pay full adult rate

Day Use Rooms
Strictly on request and are dependent on availability of room(s) at a rate of 50% off single public tariff and rooms are only available between 11h00 and 17h00. Any rooms required after 17h00 will be treated as a full additional night and the normal contracted rate attached will apply.

Check in time is from 14h00 and check out time is by 10h00