Pilanesberg Special Deals

RATES INCLUDE

• Self Catering Accommodation for 12 Adults in 5 suites (Entire Lodge)
• 2 x 2.5 hr Guided game drives per day on a Private Safari Vehicle
• All daily park conservation fees
• Tea & Coffee in rooms
• Complimentary Wifi
• Daily housekeeping
• 3 x Bags of firewood per day (incl. firelighters)
• Applicable VAT

RATES EXCLUDE

• All food and drinks
• Chef Service
• Staff Tips

IMPORTANT INFORMATION

• Self-Catering Lodge
• Entire Lodge to be booked as one unit. (Exclusive use)
• 3 x Luxury Suites, 1 x Luxury Family Suite (2 rooms), 1 x Honeymoon Suite
• Located in the private Black Rhino Game Reserve
• Free roaming Big 5 Game Reserve
• Malaria Free Area
• Maximum of 12 guests
• Children under 10 yrs are not counted toward the 12 guest maximum
• Child Friendly Lodge: please enquire re cot & amenities
• Outdoor Jungle Gym/Play Area
• Children allowed on Game Drives at the Game Ranger's discretion (no minimum age)
• Minimum 2 nights stay
• Supermarkets en route to the lodge are located at Waterfall Mall, Rustenburg or Village Mall, Hartebeespoort
• Please note we are a Self Catering Lodge and no food/meals are provided.  The nearest small Supermarket is 35 min away
• A Prep Chef is available on request.  He can assist in preparing meals with the groceries that you provide.  We charge an additional R300 per meal for this service. (subject to availability)  
• We can also put you in touch with a Chef who can provide all groceries and meals and a detailed menu to suit you taste.    
• Nespresso & Dolce Gusto machines as well as plungers are available.  Please bring your own pods and ground coffee.
• Instant coffee, tea & milk are complimentary in the suites
• Small tuck shop located at the main gate (10 min away) if you forget any essentials
• Maximum of 10 guests allowed on Game Vehicle at any time.  Each person including children to be on their own seat.
• Game drives conducted by a qualified Game Ranger
• Maximum of 2 x game drives per day (2.5 hours each)
• No self driving allowed
• Game Ranger lives on the premises and has first aid and emergency training
• Situated in a node with non‐intrusive electrified fencing to keep guests safe,  however some animals cannot be kept out
• Exercise or walking to be done on main roads and in daylight hours within the node
• Limited cell coverage at the Lodge
• Complimentary Wifi (Please note that due to our location, Wifi cannot be guaranteed as signal can be intermittent)
• TV Lounge with 55' Flat screen and DSTV (Full Bouquet)

BIGGER GROUPS

• Ntamba has a Sister Lodge (Nkala) situated right next door and connected by a footpath. For bigger groups these two lodges can be booked out together.

DEPOSIT POLICY
For all bookings made within 30 days of travel
Full payment Is required within 48 hours of your booking. This payment can be made via bank transfer or credit card (Master/Visa).

For all bookings made more than 30 days of travel
A 50% deposit Is required within 48 hours of your booking and the balance 30 days prior to arrival. This payment can be made via bank transfer or credit card (Master/Visa).

Cancellation Policy

• Cancel up to 7 days before check in and get a 50% refund, minus service fees.
• Cancel within 7 days of your trip and the reservation is non-refundable.
• A 10% admin fee will be retained for cancellations made after the card has been charged

BIGGER GROUPS

Nkala has a Sister Lodge (Ntamba) situated right next door and connected by a footpath. For bigger groups these two lodges can be booked out together.

Check-in: 14:00 - 18:00 Check Out: 10:30

Smoking is permitted outside but not in the chalets or main building.

Deposit Policy

For all bookings made within 30 days of travel
Full payment Is required within 48 hours of your booking. This payment can be made via bank transfer or credit card (Master/Visa).

For all bookings made more than 30 days of travel
A 50% deposit Is required within 48 hours of your booking and the balance 30 days prior to arrival. This payment can be made via bank transfer or credit card (Master/Visa).

Cancellation Policy:

• If cancelling 7 days OR less before arrival, you forfeit 100% of the booking total
• If cancelling 14 days OR less before arrival , forfeit 50% of the booking total
• If cancelling 21 days or less before arrival , forfeit 25% of total booking
• If cancelling 30 days or less before arrival, forfeit 20% of total booking

Service fees are non-refundable.